Raven has been a Charleston, South Carolina resident since the spring of 2010. Although she is no stranger to the Deep South, this is her first adventure on the East Coast. Born and raised in northwest Florida she also spent 5 years in Alabama obtaining her Bachelor and Master's degrees.
As a part of the Lowcountry Community, Raven is involved in the Auburn Alumni Association's local club, the Lowcountry Auburn Club. Having served on the Board of Directors for 4 years she has held the role of Vice President for one of those years as well as President for one year. She is a member of the Eliza Lucas Pinckney chapter of Daughters of the American Revolution as well as a member of the Charleston Young Professionals and a participant in their Mentee program. Raven is also an active participant in Charleston Women in Tech.
In her spare time, Raven is training in Aerial Arts as her fitness routine. She is focusing on Aerial Silks and Trapeze, however, she has a small amount of experience in all of the apparatuses offered at Aerial Fit.
BoomTown, 2010 - 2015, Charleston, South Carolina
Quality Assurance Analyst
Senior Support Specialist
All duties listed for Support Specialist role, including:
COMM 1000 - Basic Public Speaking Instructor
Auburn University, 2009 - 2010, Auburn, Alabama
Social Media Intern
Wicked PR, 2009, Atlanta, Georgia
Santa Rosa County School Board, 2007 - 2008, Milton, Florida
Promotions Director and News Caster
WVSU FM 91.1 Birmingham’s Smooth Jazz, 2005 - 2007, Birmingham, Alabama
Samford Crimson, 2007, Birmingham, Alabama
Alabama Governor Bob Riley’s Office, 2006, Montgomery, Alabama
Samford University Academic Computer Labs, 2004 - 2005, Birmingham, Alabama
Front End Engineering (January 2015 - Present)
Communication (M.A. Recipient, August 2010)
Journalism and Mass Communication (B.A. Recipient, May 2007)
"When it comes to helping customers there is no job too big or too trivial for Raven. I had the privilege of working closely with Raven for nearly 4 years as she worked tirelessly to help customers in her support role and as she transitioned onto my team as a Quality Assurance Analyst. Raven was not classically trained in computer science or quality assurance, but she knew how to think like her client and was able to proactively help by affecting product quality. She was a great team member and was often looked to for her client-centric contributions in her Sprint teams. She often sought out additional training and was a self-motivated learner and would make a great member for a passionate and highly active and motivated team!"
Tim Wolf, Director of Engineering, BoomTown
"I worked with Raven when she was a Senior Support Specialist for BoomTown. She was able to quickly grasp new features and share that knowledge with our client base through her impeccable communication skills. Raven was always able to clearly explain our product over the phone and in writing. Her work ethic is also one of her biggest strengths. She is always happy to help out her teammates and her company. We were sad to lose her on the Support Team but glad she followed her passions, moving into a QA role here at BoomTown."
Julie Karsten, Vice President of Client Success, BoomTown